Friday, February 4, 2011

Tri-District Communications

Rural school districts are islands . They have miles and miles of fields between and fewer and fewer students and resources. They also have top notch teachers, talented students, and supportive communities. These school districts have accepted the idea that sharing 'scarce resources' is a must. These resources may be transportation, text books, teachers, and support staff. Now the difficult part of school district islands sharing 'scarce resources'...communication. It can be very similar to the game that is played in an elementary classroom, called telephone. Whether it is using the telephone, email, or face to face; communication often gets lost in the shuffle. If a telephone call is made it needs to be relayed verbatim to several sources or small details like location of meeting or starting time gets left out. After making calls all morning it is difficult to remember what was said to whom. E-mail sounds fantastic but be careful with that assumption. Email messages get sent to the wrong address, tech issues happen, and who got left out of the instant forward list. Face to face is great but remember the island and miles of fields part of this post. So my solution. I have a couple but would like to hear how this issue is handled by others in other school districts.

2 comments:

  1. As always the communication of anything is the key. Without good communication life is difficult. The whole process involves a plan that all are aware of from the beginning. Think about snow delays and cancellations (since we've seen a lot of those). The plan is laid out and then the notifications made. Very few times are those individuals left without information because they know where to find it or there is a plan. Plus it is important to them and that encourages their effort. If someone in the plan is apathetic to the outcome, it is less likely that they will commit to ensuring accurate communication of the information, and the result will be mediocre at best. So my suggestion is to set up a good plan and follow through with fervent people dedicated to the process as much as possible.

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  2. The plan "web page first, e-mail second, text third, call or voice mail fourth, face to face fifth, mail sixth. What is being missed??? Time!!! Time to check all these communication sources. Investment is key but the time to invest can ruin even the most thought out communication plan. Example, meetings that call for multi district responses and collaboration. District one sets a date and needs it confirmed so that PD plans and staff can be notified. District 2 gets the hand off, and confirms the date but has a tech problem with e-mail that is not sent out till the next day. District 3 is waiting for the pass but seeing no communication from district calls district one (administrator out of office for the next two days) drops the ball and the PD is scheduled as planned without district 1 OR 2. District 1 gets back finds the communication fumble and spends the next week trying to punt the ball (aka PD ). Hope you enjoyed the analogy...all three districts were invested but time and tech can really get in the way.

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